Terms & Conditions

BESA's Terms & Conditions

This website is owned and operated by B. E. Systems Limited, also known as BESA. In this policy, "us", "we" or "our" means B.E. Systems Limited.

We are bound by the New Zealand Privacy Principles contained in the Privacy Act 1993 (Act) (subject to exemptions that apply to us under that Act) 1993.

We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy. Your privacy matters to us.

Cookies

When you access our website, we may send a "cookie" (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and helps us keep track of information you view.

We also use cookies to measure traffic patterns, to determine which areas of our website have been visited. We use this to research our users' habits so that we can improve our website.

If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyse trends, administer the website and track user movements. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services.

To the extent this information does not constitute personal information because it does not identify you or anyone else, the New Zealand Privacy Principles do not apply and we may use this information for any purpose and by any means whatsoever.

How do we collect, hold and use personal information?

We collect your personal information directly from you and only if required. We do this in the course of conducting our business relationship with you.

With your permission, we may also collect personal information from third parties including third party companies such as credit reporting agencies, law enforcement agencies and other government entities and contractors and business partners.

Why do we collect personal information?

The primary purpose for which we collect information about you is to enable us to perform our business activities and functions and to provide the best possible quality of service. We collect, hold, use and disclose your personal information for the following purposes:

to provide products and services to you
to provide you with news and information existing and new products and services
to communicate with you including by email, mail or telephone
to manage and enhance our products and services
to provide as part of business data to third parties if you have authorised us to do so
to conduct administrative and business processing functions for operation of our website or our business.

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

How can I access and correct my personal information?

You may request access to any personal information we hold about you at any time by contacting us (details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you).

We will not charge for simply making a request and will not charge for making any corrections to your personal information. If you make an access request, we will ask you to verify your identity. There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it. Members of our websites will generally be able to access and update their membership details online. We request that you keep your information as current as possible so that we may continue to improve our service to you.

How can you complain about a breach of your privacy?

If you believe your privacy has been breached by us, or have any questions or concerns about our Privacy Policy, please contact us using the contact information below and provide details of the incident so that we can investigate it.

We may contact you during the process to seek any further clarification if necessary. If a breach is found, we will rectify the issue promptly to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavour to resolve all investigations within a reasonable time.

We will treat your requests or complaints confidentially and contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.

Security

We will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls, password access, secure servers and encryption. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.

Links

Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

Changes to our Privacy Policy

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated in May 2020.

Tracking and Targeting Policy

B.E. Systems Limited (we, us or our) collects data about your browsing activity on our website. We may also collect anonymous internet usage data from third parties.

One of the reasons we collect usage data is to review and update content on our website. However, we will not combine usage data with your personal information (as defined in the Privacy Act 1993), or share your personal information with any third party, except in accordance with the Privacy Act 1993 and our Privacy Policy.

We adhere to industry "best practice" for the storage of anonymous usage data. Security firewall, data encryption, and authorisation access are used to safeguard data held by us.

B. E. Systems Limited, 6 Millenium Hill Paraparaumu 5032 New Zealand.